Archgola is the leading supplier of awnings and shade solutions in New Zealand; their unique selling proposition is being the first company to develop shade shelter strictly for New Zealand conditions.
The Archgola manufacturing business is based in Auckland, and they have a network of agents and installers throughout New Zealand.
While the business has been steadily growing since they began in 1998, it is run by a solo owner-operator, Andrew Turner, whose expertise is in design and manufacturing and who has struggled to clarify his strategic direction. In August 2015 Turner engaged Callaghan Innovation’s High Performance Working Initiative (HPWI) team and consulting firm Crowe Horwath to assist in boosting Archgola’s innovation capability; HPWI helps businesses to achieve higher productivity through effective employee engagement and improved workplace practices.
Through the six-month-long programme Archgola clarified their strategic direction and established three key priorities: offshore expansion, increased technology within the manufacturing process, and confirming an engagement plan with its licensee network. Archgola are now experiencing over 25% growth in revenue and also a similar growth in profitability.
I learnt a huge amount, gaining confidence in discovering all the things I was doing well, and also understanding the areas I needed to work on.
Archgola Owner, Andrew Turner
Turner says, “I’d recommend the HPWI course to any business owner in the country. I learnt a huge amount, gaining confidence in discovering all the things I was doing well, and also understanding the areas I needed to work on.
It was very well run, with Callaghan Innovation acting as the catalyst for business owners and facilitators to speak freely with one another, which is where the real learning takes place.”
Archgola has now put in place an advisory board with an independent chair, which meets with Turner monthly to ensure he is well guided and sufficiently challenged. Archgola have applied for a project grant which Turner became aware of in the HPWI programme. Crucially, thanks to the HPWI 10 Types session, the Archgola team now has a deeper understanding of what innovation really means; as a result they have already identified and implemented new, innovative practices within their manufacturing process – a step that will go a long way to increasing their business’s productivity.
Updated: 22 August 2018