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Customer story

ezyVet: Ticking all the boxes for the veterinary industry

This article was published on Aug 6, 2018, 11:49 AM

Reading time: 4 minutes

Revolutionising veterinary practice management, ezyVet’s all-in-one, cloud-based platform has seen significant success, especially in overseas markets.

What's in this article

    At a glance

    • Recognising legacy veterinary solutions didn’t tick all the boxes, Auckland-born company ezyVet developed an all-in-one, cloud-based practice management platform.
    • Support from Callaghan Innovation has meant the Saas company can continue to innovate and produce useful tools within their platform, key in staying ahead of any competitors.
    • With customers in six continents, ezyVet has seen exponential growth. In 2018, they even signed a partnership deal with one of the top vet schools, Cornell University.

    It’s really important for the sustainability of our business that we keep ploughing that money back in, and the Callaghan Innovation assistance allows us to fast-track that.

    - Pete Brown, Chief Financial Officer, ezyVet

    Easily enabling the move to the cloud for vets

    From humble beginnings in Auckland to veterinary practices around the world, ezyVet is quietly disrupting the global veterinary industry with its all-in-one, cloud-based practice management software.

    Vets have been relatively slow to adopt cloud technologies, but the tide is turning. “As we saw with accounting software all of a sudden the bulk of businesses moved in a short space of time, and we’ll see that in the vet space as well,” says ezyVet CEO and Founder Hadleigh Bognuda.

    And it’s ezyVet’s ability to bring all veterinary needs together in one place - all their day-to-day operations such as making appointments and storing patient records - that has meant the business has seen the success it has.

    “We are the only truly enterprise veterinary software solution in the cloud that enables groups of hospitals to consolidate their individual facilities into one set of data,” Bognuda says.

    Taking technology to the next level

    Founded in 2006, ezyVet enlisted support from Callaghan Innovation along the way. This included receiving a Growth Grant (now replaced by the R&D Tax Incentive), which helped the company take its technology to the next level, turning vast amounts of data contained within its platform into useful tools.

    And with competitors hot on their heels, trying to transform legacy systems and catch up, ezyVet is aware of the need for continuous innovation. 

    “It’s really important for the sustainability of our business that we keep ploughing that money back in, and the Callaghan Innovation assistance allows us to fast-track that,” Chief Financial Officer Pete Brown says.

    Working with Callaghan Innovation business advisors who understand the needs of its R&D programme is one of the best models in the innovation space, he says.

    Capturing the attention of the veterinary world

    Capitalising especially on overseas markets, particularly the US and Australia, ezyVet’s growth has been noteworthy to say the least. They have over 3,000 hospitals using their software across six continents, including those with annual turnover in the hundreds of millions, and have grown the team to over 200, with offices in London, Dallas and Auckland. 

    As well, in 2018 ezyVet attracted the attention of US Ivy League college Cornell University, one of the top three in the world. The two signed a partnership deal that means staff, undergraduate and post-graduate students, interns and residents across the seven facilities making up the Cornell University Hospital for Animals use ezyVet.

    Going forward, ezyVet hopes to work with Cornell and other universities on developing artificial intelligence (AI) and machine learning technologies.

    AI has applications for important issues facing the animal health sector, for example management of disease outbreaks, Bognuda says. The company has been geocoding its customers’ data for years and can analyse clinical and financial trends by geographic region.

    “We’ve probably got the biggest repository of veterinary medical data of any cloud provider in the world,” says Bognuda. “Certainly the future is all around how we can leverage the big data that we’ve collected.”

    “It’s this commitment to continually researching new applications for these technologies that will enable ezyVet to keep ahead of their competition and become the Xero of vet software,” says Marshall Couper, ezyVet’s Callaghan Innovation adviser.

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